Our offering

Selection of our
products and services

Discover our range of specialized services tailored to meet your data management needs.

Have full access to operating environment with total control over data security and location.

Effortlessly leverage AiRE’s top performance without the hassle of managing infrastructure.

Safeguard your data with scalable, geographically separated cloud-like storage while reducing long-term archival costs.

Ensure business continuity with our robust backup and recovery solutions.

Leverage AiRE to the maximum with our proactive customer care and technical support.

For frequently used or operational data

Own your AiRE unit

You have the power to buy complete physical units with AiRE pre-installed from us for maximum compatibility. We call this complete combined hardware and software platform AiRE IntelligentFiler.

To get started, we go over your needs to help you choose the best suited hardware. For instance, whether you’ll be running VMs, file servers or other use cases and how much data you plan to use are decisive for determining the best solution for you.

Storage as a Service (STaaS)

Through our selected leading European data center partners, you can leverage full AiRE performance for your business operation without having to worry about managing and maintaining the system infrastructure.

We set up physical AiRE IntelligentFiler units at these data centers. Our partners manage the underlying infrastructure and we manage the AiRE instances. You are then provided with a dedicated space to use AiRE for your data. This way, both the hardware and software are provided as a service.

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For long-term & off-site backup data

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Vault

Our Vault service acts as a one-way geographically separated data center, providing cloud-like scalability while safeguarding your data from site-specific disasters and infrastructure failures. With access to all AiRE’s technology and features, Vault can help reduce long-term archival costs up to 50% without compromising any performance, security, or regulatory compliance.

Disaster recovery as a Service (DRaaS)

DRaaS is a service operating on Vault that allows you to backup your data and IT infrastructure with our data center partners, and provide all the recovery orchestration to regain access and functionality to IT infrastructure after a disaster.

AiRE is your gateway to a world of data management excellence, offering unparalleled adaptability, proactive support, and a unified platform for all your data needs.

On-Prem, in the cloud, at the edge, your choice!

Get AiRE on-premises:
Set it up the way you want

Have control over data security and location, including full access to the operating environment with our modular hardware. You can choose to buy and own your unit, or subscribe to our STaaS to get the best of both worlds!

Get AiRE in the cloud:
Road to multi-cloud strategy

Access and transfer data between public and/or private clouds via AiRE installations, everything for one simple monthly subscription.

Get AiRE at the edge:
Take control and optimize data locally

Unleash the potential of storing, managing and protecting your data right at the edge leveraging an enterprise-grade storage feature set.

Customer care & Technical assistance

SmartCARE

Have control over data security and location, including full access to the operating environment with our modular hardware. You can choose to buy and own your unit, or subscribe to our STaaS to get the best of both worlds!

Standard

  • 8×5 telephone, web, and email assistance
  • Access to CloudSight
  • Remote access
  • Proactive notification
  • All software updates
  • STORViX web portal
  • Technical advisories

Advanced

  • 24×7 telephone, web, and email assistance
  • All Standard features
  • Co-Pilot CONNECT with fee
  • Hardware replacement with on-site spares kit
  • Periodic webinar
  • Quarterly health check

Premium

  • 24×7 telephone, web, and email assistance
  • All Standard and Advanced features
  • Co-Pilot CONNECT
  • Remote administration
  • Quarterly account activity and performance review
  • Dedicated Technical Account Manager

For more information

Download our smartcare sheet
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